National Conclave
EMERGING PARADIGMS IN BPO SERVICES

Strategic Insights into the BFSI Outsourcing Domain
April 22, 2004 9:30 a.m. Mumbai

 

  

In a globally competitive marketplace, as companies enhance their business focus, control their cost structure, instill discipline into their core processes and upgrade technology, the importance of outsourcing as a strategic imperative has risen over the years. According to a recent ASSOCHAM-IDC study, there is a huge anticipation around the Finance & Accounting (F&A) and HR outsourcing domains. The current fiscal is expected to witness many ‘Fortune 100 companies’ outsource these two processes to Indian service providers. It is therefore extremely important for companies to understand the business intricacies & mechanics governing these service domains.

With the objective to discuss the emerging trends, track the maturity spectrum and chart a roadmap for future growth, ASSOCHAM and IMC are jointly organising a National Conclave ‘Emerging Paradigms in BPO Services – Strategic Insights into the BFSI Outsourcing Domains’ on April 22, 2004 at 10:00 a.m. at IMC Building, IMC Marg, Churchgate, Mumbai. The conclave would provide an ideal forum for expert discussion, advise, networking and information sharing. Broadly the following topics would be covered at the event:

  • Technical Session I - Back-Office Processing Services in India 
  • Emerging functions in BFSI Outsourcing space 

1. Accounting & Tax Return Computations 
2. Equity Research and Business Analytics 
3. Insurance Claims Processing

  • Technical Session II – Issues confronting BFSI Outsourcing

1. Legal Issues & impact of the outsourcing backlash 
2. Human Resources 
3. Government Support – Regulatory Environment

 
 
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